They do 15% off for first responders, but you have to verify through ID.me right in the cart before paying. Heads up: it almost never stacks with their sitewide BOGO sales or clearance stuff, and it usually excludes Disney collabs. If there’s a holiday sale running, use that instead since it’s usually 20-30% off.

They take the usual credit cards, PayPal, and Apple Pay, plus Afterpay or Klarna for split payments. Just heads up: don't use express checkout buttons right away. They often bypass the 'Discount code or gift card' box, so enter your promos on the regular shipping screen first before picking your payment method.

Once you hit submit on Alex and Ani, good luck changing it. Their warehouse system processes stuff fast, so customer service usually claims they can't cancel or swap items after like 15 minutes. Best bet is pinging their live chat instantly, or honestly, just wait for delivery and use their return portal.

They have their Karma rewards program online, but honestly, it’s pretty mid. You earn points for coupons, but the checkout system won’t let you stack reward vouchers with actual promo codes or sitewide sales. I just sign up for the birthday discount, then buy mostly from Nordstrom Rack or wait for their 40% clearance events.